Francine

The owner's response at the end of the opinion
We felt like we were in the army: the B&B owner was very pushy with check-in and check-out times. Every year we go out twice a year to different B&Bs in Israel and we have never seen anything like this before: Fronsine just started screaming at us for following us for half an hour on the day of departure. We were shocked, our little daughter was frightened by her screams. In addition, the sauna was not working during our entire stay at the Zimmer. We received a quick apology and no compensation for inconvenience. Would we go back there or recommend these B&Bs? One hundred percent no.
The B&B owner's response
Hello Anna, it took me two weeks to respond to your opinion mainly because I thought you did not deserve me to respond, but after my clients asked me to respond as you are describing someone who is not me, I have been managing the complex with great love for 9 years and this is the first time I have come across such an opinion and clients like you. You asked me the day before when I should leave and I said at 12 noon and I would arrive 10 minutes before to close the account but you just left the pool and you said another 10 minutes we waited for you until 12:45 you just put a line on us as hosts and not to talk about the quarrels and sorrows between you and your husband throughout the stay even the guests who were in the complex Witnesses to this. Regarding the sauna at 2:00 in the morning, you called and said that the electricity went out, my husband came to you and the heating element of the sauna burned down. We turned on the lights and the next day when you went for a walk, a new heating element was assembled for you. It's a shame I didn't take a picture of the complex you left, I don't want to entertain people like you and I'm writing this So that others know who you are.