What’s on the site?
At the time of ordering, a deposit of 20% of the transaction value and a credit card are required for security only (when canceling due to Corona, the deposit will become a future credit and will not be returned to the customer)
Cancellation policy: after 14 days from opening the reservation, the cancellation fee will be 25% for a transaction made more than a month before the accommodation.
30 days from the accommodation date - cancellation fee 50% of the reservation value.
14 days from the accommodation date - cancellation fee 100% of the reservation value.
"Last minute deal" - despite the cancellation conditions listed above, canceling a deal booked 30 days or less from the arrival date will incur a 50% cancellation fee and a booking made seven days before the stay will be 100% cancellation.
Corona cancellations: In the event of a cancellation of Corona / a state of political emergency is activated (war in the north) the customer will present documents and cancellation of a verified patient / closure of lodgings it will be possible to move the vacation to another date, in the case of isolation it will be possible to move the date only, in case of non-arrival or failure to meet the conditions The agreement at the time fixed according to the order, the company (or someone on its behalf) will collect from the user, using the credit card whose number was provided to the company by the user, a cancellation fee of 100% of the total value of the order.