Up to 14 days from the date of the order 5% or 100 NIS is charged, whichever is lower.
After 14 days, canceling a transaction will incur a cancellation fee at the rate of the advance paid at the time of the order.
7-14 days from the accommodation date - cancellation fee 50% of the reservation value.
7 days from the date of accommodation - cancellation fee 100% of the reservation value.
"Last minute deal" - despite the cancellation conditions listed above, canceling a deal booked 7 days or less before the arrival date will incur a 100% cancellation fee.
In case of non-arrival or non-compliance with the terms of the agreement at the time specified in the order, the company (or on its behalf) will charge the user, using the credit card whose number was provided to the company by the user, a cancellation fee of 100% (one hundred percent) of the total value of the order.